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On demand - Bridging the skills gap: Upskilling existing telecoms talent

While supply chain issues have dominated the mainstream news over the past few years, the shortage of skilled staff throughout the supply chain continues to present challenges to the telecoms industry.

This webcast will provide advice and guidance on the best practice and approach to upskilling existing employees and the things to be aware of that differ from training new members of staff from scratch. These include:

  • Considering the right learning journey for experienced employees to help them progress
  • The right way to provide guidance to the learner to help make logical decisions
  • The concept of 'unlearning'


Who Should Attend?

This webinar is ideal for network providers, operators, ISPs, installers, contract organisations and anybody in the telecoms supply chain looking to expand their network of skilled workers.

Moderated by a member of the Fibre Systems editorial team.




Robin Fenton
Vice president of membership and learning operations at the Society of Cable Telecommunications Engineers (SCTE), a subsidiary of CableLabs Robin Fenton’s team develops and facilitates industry certifications and training courses for professionals at all levels of the cable industry.

Jill K. Banks
Director, learning operations for SCTE. 
Jill Banks is responsible for creating consistent learning experiences that leverage technology, next-generation educational science and data analytics to drive cable workforce technical expertise and ROI for the industry. With more than 25 years of service in L&D roles for multiple Fortune 500 companies prior, Jill has supported double-digit growth in course material for SCTE and has been instrumental in the organisation’s use of 3D simulations and other technologies to improve knowledge retention, reduce training time, and increase impact.

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