Giganet extends reach with Cuckoo acquisition

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UK independent provider, Giganet is to acquire fellow altnet Cuckoo in line with its UK growth strategy as part of the Fern fibre family, which also includes Jurassic, Swish, Allpoints Fibre and Vorboss.

Since launching its fibre broadband service a little over a year ago, Giganet has seen its reach extend to more than nine million homes across the UK. The two companies plan to work together to disrupt the UK broadband market by prioritising service and customer experience as the roll-out of full-fibre accelerates over the next few years.

Both providers have been vocal against ‘loyalty taxes’ and price hikes, pledging to charge existing customers the same as new, and opting not to implement price increases charges mid contract, with prices currently frozen until 2023. As part of the acquisition, Cuckoo will become the consumer brand for Giganet’s core residential customers, with Giganet serving its growing enterprise base.

Jarlath Finnegan, CEO at Giganet says: ‘Today’s acquisition marks a meeting of minds at a time when consumers deserve more from a utility as critical as the internet. Our vision to be the best ISP in the UK aligns perfectly with Cuckoo’s goal to be the fastest and fairest, and of course, the most trusted, bringing to the market a fresh challenger that puts customers first. What’s more, by combining the best standards in customer services with network systems excellence, both business and consumers will experience the holy grail in connectivity – high speed and incredible reliability. We’re really excited for the future of this partnership.’

Adds Alexander Fitzgerald, CEO at Cuckoo: ‘This is great news for customers. Cuckoo’s expertise lies in building brilliant customer experiences thanks to our supremely talented team of developers, designers, marketers, and customer service experts. Giganet are experts in building and running networks. Together we will deliver faster, cheaper, and better broadband for millions. And we’re only just getting started.’

Richard Thorpe, chief delivery officer at CityFibre

15 August 2022

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